Harris & Harris is excited to announce the opening of its new call center in Detroit, Michigan. The list of Michigan clients that Harris & Harris serves is rapidly growing and the new call center, which opened on July 1, 2011, is essential to efficiently and effectively assisting local businesses. This expansion into Michigan makes Harris & Harris more accessible to its core market segments and its current clients.
Harris & Harris approaches debt collection with compassion and respect for its customers. The collection representatives, and all employees, engage with customers, focusing on fostering healthy and productive relationships. Arnold Harris, Esq., President & CEO, states, “By having an office in Detroit and hiring local professionals, we become more familiar with local businesses and the environment. With a better understanding, we are able to relate and collaborate better with customers, ultimately obtaining more desirable results.”
The Harris & Harris Detroit office is located in the historic Fort Washington Plaza. Situated in the heart of downtown Detroit, the Plaza is upscale, attractive and populated with a mix of professional tenants. Harris & Harris values this professional building and strongly believes that the building’s reputation, location and amenities will create a more pleasant working environment, assisting in business development in Detroit and throughout Michigan.
Dave Bing, mayor of Detroit, has introduced several new initiatives since his election in May 2009. One of his largest, the Detroit Works Project, is focused on creating a future for the city of Detroit and making it a safe, financially sound and employment-rich city. “We have an opportunity to reinvent Detroit like never before,” said Mayor Bing. Part of the initiative encourages major employers to invest and move operations downtown, which could potentially bring 6,000 jobs to the city. Harris & Harris is a proponent of this idea and has opened the office in the Fort Washington Plaza in order to support this mission.
The new Detroit facility also provides Harris & Harris with fully redundant systems. In case of any disaster, the Detroit office, along with Harris & Harris’ main disaster recovery center, can help avoid any business interruption. In addition, the Detroit location provides accesses to a steady labor pool based in a large metropolitan area. The Harris & Harris Detroit office is completely integrated with the Chicago office and will perform all of the same full-service functions and reporting as the Chicago headquarters.
About Harris & Harris, Ltd.
Harris & Harris is a Chicago-based collection agency and law firm. Founded in 1968, the firm has grown to more than 300 associates headquartered in the Merchandise Mart in downtown Chicago, handling high-volume accounts across a variety of industries including healthcare, government and utility. It employs state-of-the-art information and data management systems to meet the speed and reporting needs of its clients. Learn more at www.harriscollect.com
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