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Government

We Understand Government

With escalating bad debt and increasing budget cuts, there is a greater demand for the effective collection of fees, fines, and other obligations without overburdening your staff. Harris & Harris understands this complex collection system in municipal, county, and state governments and provide a variety of established solutions:

  • Third-Party Collections
  • First-Party Call Center
  • Nationwide Litigation
  • Tax Intercept Processing
  • Amnesty Programs

With our proven technology, analytics, and proprietary collection strategies, we ensure the collection of debt while allowing you to serve your constituents. Our fees are contingent upon our collections making the task of budgeting for this program more straightforward.


Court Fines & Fees


Our proven processes and advanced strategies allow us to effectively bring a majority of court accounts to resolution, achieving our clients’ goals of increased revenue generation. We work with courts across the country to recover court-related fines and fees in the following areas:

  • Criminal felonies
  • Criminal misdemeanors
  • DUIs
  • Traffic violations
  • Civil misdemeanors
  • Ordinance violations
  • Domestic violence cases
  • Victim restitution

We work with defendants to reach a positive account resolution. Understanding the nature of these debts allows us to discuss responsibilities and possible repercussions of not resolving the debt with the debtors/defendants, helping them find a way to relieve this burden.


Parking Collections


We provide collection services for parking fines, fees, and penalties. Harris & Harris understands exactly how to design, implement, and execute a successful parking collection program for a major metropolitan area.

Our parking collection unit provides a wide range of services:
  • Management of vehicle immobilization programs (booting)
  • Emergency release assistance programs for motorists
  • Payment plan monitoring
  • License suspension
  • Rental car collections
  • Payment center staffing
  • Legal collection/wage garnishment

Toll Violations


To effectively collect tollway violations we treat the motorist with respect, an approach that has resulted in positive feedback from clients and debtors alike. We utilize advanced tools and offer payment plans, which allow clients to meet their debt. We offer client-authorized payment plans to accommodate individuals who wish to meet their obligations, but lack the means to pay in full. Additionally, we can offer alternative payment methods to simplify the payment process for your debtors who prefer to resolve their debt electronically.


Tax Collections


With years of experience providing collection services to municipalities, counties, and state departments of revenue, we collect on the full spectrum of tax debt:

  • Income taxes
  • Property taxes
  • Withholding taxes
  • Corporate taxes
  • Transient Guest tax
  • Consumer Use tax
  • Franchise tax
  • Homestead tax
  • Fiduciary tax
  • Privilege tax

Our collection specialists assigned to tax collection projects receive training above and beyond our standard intensive training program specific to tax debt in order to fully understand the complexities and nuances of tax collections. Collectors are trained in the principles and concepts unique to this debt type, such as tax-specific terminology, the nature of tax debt, state and federal regulations governing the collection of tax debt, as well as additional training on client-specific policies.


Public Utilities


Superior Service for Public Utilities

We provide efficient and ethical collection services to some of the largest public gas, water, and electric utilities in the nation. Harris & Harris is licensed and active in all 50 states. Our representatives are professional, fostering loyalty by treating customers fairly and providing quality service. Harris & Harris has been recovering utility receivables since our inception, ensuring reliable and quality service.

A Trusted Partner in a Complex Industry

We help our clients succeed in the public utility collection market because we understand that our government-based utility clients need to compete in a rapidly changing and converging industry. We are known for our ethical collection approach and practices, and our strict compliance to all applicable state and federal regulations.


Protecting Your Reputation

Your reputation as a public official is crucial to your success. We realize the importance of serving and protecting your constituents. Our firm will locate and contact your citizens and defendants in a persistent, yet professional manner, allowing you to focus your energies elsewhere. We are licensed in all 50 states in full compliance with the Visa International Payment Card Industry Security Certificate, PCI Certification, and all state and federal regulations.