Healthcare
Industry Experts Dedicated to Serving The Healthcare Market
Harris & Harris is among the leading receivable recovery solution providers in the nation, with a comprehensive business unit dedicated to the healthcare industry. We are known for our collaborative collection approach, and strict compliance with federal and state regulations. Our ultimate goal is to obtain the highest level of recoveries while preserving the goodwill of your patients.
Harris & Harris has four specialized healthcare divisions:
Extended Business Office
Harris & Harris has the staff, training, and technology to handle your extended business office and early-out programs. Our process enhancements will streamline your operations, taking care of the details while you focus on the bigger picture of revenue management. Our solutions help you safeguard your reputation while ensuring your patients understand their financial obligations. We’ll partner with you to find the best program for your specific needs, enabling you to choose the type and length of service you require to improve your bottom line.
Services Available:
Transparent Self-Pay Programs
- Self-Pay Billing and Follow-Up
- Payment Plan Monitoring
- Scoring & Analytics
- Financial Assistance
Insurance Resolution
- Discovery
- Follow-Up
- Insurance A/R Cleanup
- System Conversions
Bad Debt Contingency Collections
Harris & Harris understands the importance of bad debt collections to your successful revenue cycle management. We utilize our technology and analytics coupled with our caring staff to obtain superior collection rates, supplementing your bottom line while maintaining the good will of your patients.
Almost five decades of collecting healthcare debt has taught us to work smarter and develop proven processes that bring our results to the highest level of performance. Our dedicated Healthcare Division employs collection representatives with proven skill sets and extensive training in handling today’s unique healthcare situations in support of you and your patients.
- Extensive Analytics
- Account Scoring
- Advanced Location Services
- Letter Campaigns
- TCPA-Compliant Calling Campaigns
- Payment Plans
- Charity Analysis
- Litigation Services
Commercial Insurance Resolution
The Insurance Discovery Division has its own experienced management and staff dedicated to insurance resolution. These highly trained experts understand the most effective third-party recovery techniques, providing billing, re-billing and follow-up services.
Insurance Discovery Department
- Commercial Insurance
- Managed Care
- HMO
- Medicare
- Medicaid
- Crime Victims
- Workman's Comp
- Personal Injury
- MVA
Complex Claims
Harris & Harris increases cash flow through a systematic approach of securing information, determining responsible parties, and utilizing our legal staff and network of attorneys to obtain account resolution. Our extensive resources are able to bring immediate liquidation of a majority of these accounts. Our professional staff is experienced in working with both your patients and their attorneys in order to reach an effective solution.
Complex Claims
- Liability cases handled in coordination with our network of affiliated attorneys
- Identify Third-Party Liability
- Insurance discovery/third-party billing
- Settlements resolved sooner with attorney involvement
- Reduce days in Accounts Receivable
Patient Communication is Key to Success
- Telephone Campaigns to contact patient in order to gain accident information
- Customized correspondence to contact the patient in order to gain accident information
Compliance with State and Federal Regulations
Harris & Harris is in full compliance with the Health Insurance Portability and Accountability Act (HIPAA) including HIPAA HITECH, Fair Debt Collection Practices Act (FDCPA) and other applicable laws. Our staff is highly trained and consistently tested on all applicable laws and regulations.