With Compassion and Kindness
We strongly believe that our reputation and that of our clients is just as important as collecting any one account. We approach debtors in a kind and compassionate way, understanding that our interaction with them reflects on your business. Our collection representatives and all of our employees value the following principles:
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Respect The way we treat one another sets the tone for how we do business. At Harris & Harris, we have a level of respect for all employees and, of course, each customer we contact.
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Compassion Good, responsible people can have bad debt, which is why we handle your customers with great compassion. Often times debt is the result of an unfortunate situation, so a careful and understanding approach is key.
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Counseling We help people understand all their options when legitimate debt arises. Working with a customer to settle a debt results in a positive outcome–for both the customer and the client.
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Commitment Harris & Harris is committed to the collection industry. We invest in the most advanced technology, highest security, and the best people to work your accounts. We treat your account as if it were ours and for over 40 years this approach has proven its worth.