Today, there is more to do, and less time to do it. And routine operations are not getting any easier.
Hospitals nationwide are re-examining the way they work and simplifying operations through our Extended Business Office and Early-out Programs. As a true extension of your team, our solutions ensure your patients understand their financial options, all while we protect and enhance your reputation.
< 3% abandonment rate
97% calls answered within 60 seconds
81% first call resolution
< 1-min average hold time
5–7 min handle time
Bundled or a la carte services – you tailor the experience
A true extension of your hospital
Advanced technologies to obtain optimal results
With more than 50 years of experience in the healthcare industry, we don’t recommend waiting 30 days to start collections. Our proven early out solutions and risk-free contingency fees relieve the burden from your staff.
We have—and always will—hold ourselves to a higher standard.