Government
The Leader in First and Third Party Government Collections
Focused on a high level of customer service and rigid performance indicators, Harris & Harris has been increasing client recovery rates for over 50 years. Our nationwide presence, combined with advanced technologies, makes it easy to implement our services and enables us to quickly adapt to market changes. We are experts in the complex municipal, county and state government collection systems and provide proven call center solutions for each vertical, including, but not limited to:
We ensure increased debt recovery with our continued investment in competitive technology, analytics and proprietary collection strategies. With a contingency-based fee model, we only get paid if you do, allowing for straightforward budgeting and a risk-free solution.
Protecting Your Reputation
Your reputation as a public official is crucial to your success. We realize the importance of serving and protecting your constituents. Our firm will locate and contact your citizens and defendants in a persistent, yet professional manner, allowing you to focus your energies elsewhere. We are licensed in all 50 states in full compliance with the Visa International Payment Card Industry Security Certificate, PCI Certification, and all state and federal regulations.
Court Fines & Fees
Our proven processes and advanced strategies allow us to effectively bring a majority of court accounts to resolution, achieving our clients’ goals of increased revenue generation. We work with courts across the country to recover court-related fines and fees, including but not limited to:
- Criminal felonies
- Criminal misdemeanors
- DUIs
- Traffic violations
- Civil misdemeanors
- Ordinance violations
- Domestic violence cases
- Victim restitution
We work with defendants to reach a positive account resolution. Understanding the nature of these debts allows us to discuss responsibilities and possible repercussions of not resolving the debt with the debtors/defendants, helping them find a way to relieve this burden.
Parking Collections
We provide collection services for parking fines, fees, and penalties. Harris & Harris understands exactly how to design, implement, and execute a successful parking collection program for a major metropolitan area.
Our parking collection unit provides a wide range of services, including but not limited to:
- Management of vehicle immobilization programs (booting)
- Emergency release assistance programs for motorists
- Payment plan monitoring
- License suspension
- Rental car collections
- Payment center staffing
- Legal collection/wage garnishment
Toll Violations
To effectively collect tollway violations we treat the motorist with respect, an approach that has resulted in positive feedback from clients and debtors alike. We utilize advanced tools and offer payment plans, which allow clients to meet their debt. We offer client-authorized payment plans to accommodate individuals who wish to meet their obligations, but lack the means to pay in full. Additionally, we can offer alternative payment methods to simplify the payment process for your debtors who prefer to resolve their debt electronically.
We collect toll violations both for:
- Tollway account holders, both individual and commercial
- Violators running through toll lanes without payment
Tax Collections
With years of experience providing collection services to municipalities, counties, and state departments of revenue, we collect on the full spectrum of tax debt, including but not limited to:
- Income taxes
- Property taxes
- Withholding taxes
- Corporate taxes
- Transient Guest tax
- Consumer Use tax
- Franchise tax
- Homestead tax
- Fiduciary tax
- Privilege tax
Our collection specialists assigned to tax collection projects receive training above and beyond our standard intensive training program specific to tax debt in order to fully understand the complexities and nuances of tax collections. Collectors are trained in the principles and concepts unique to this debt type, such as tax-specific terminology, the nature of tax debt, state and federal regulations governing the collection of tax debt, as well as additional training on client-specific policies.
Public Utilities
Superior Service for Public Utilities
We provide efficient and ethical collection services to some of the largest public gas, water, and electric utilities in the nation. Harris & Harris is licensed and active in all 50 states. Our representatives are professional, fostering loyalty by treating customers fairly and providing quality service. Harris & Harris has been recovering utility receivables since our inception, ensuring reliable and quality service.
A Trusted Partner in a Complex Industry
We help our clients succeed in the public utility collection market because we understand that our government-based utility clients need to compete in a rapidly changing and converging industry. We are known for our ethical collection approach and practices, and our strict compliance to all applicable state and federal regulations.