Pay Online Consumer Assistance 
Pay by Phone: 1-800-362-0097

Consumer Assistance Form

Consumer Assistance

Please complete the information requested so we can best assist you.
If you would prefer to call us, we can be reached at 844-840-8062.

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To dispute a debt, please click here to visit our disputes page.

Fields marked (*) are required

Please click on the reason for your request. You may select more than one option:
What telephone number can you be reached at?
Please enter the telephone number, with area code first.This may take up to 48 business hours to be completed.
Please describe your request or explain your situation.
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Account Number or Reference Number(listed at the bottom of your notice)
Creditor’s Name
First Name
Middle Initial
Last Name
Company Name
Address
City
State
Zip Code
Daytime Telephone
Evening Telephone
If this is a credit reporting issue, please provide the account number reported by our office and reflected on your credit report.

We will review your request quickly and may contact you for customer service purposes. If you have any questions please contact us at 844-840-8062.

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If you wish to communicate with us by telephone, please call us at: 844-840-8062.
If you wish to communicate with us by mail, please send correspondence to:

Harris & Harris, Ltd.
Attention: Consumer Assistance
111 W. Jackson Blvd
Suite 650
Chicago, IL 60604

We are required under state and federal law to notify consumers of the following rights. This list does not contain a complete list of the rights consumers have under state and federal law. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This is a communication from a debt collector. Harris & Harris, Ltd. is a collection agency.

California:
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 am or after 9 pm They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.

Please note that we do not sell personal information. For more information on how we collect, use, and disclose personal information subject to the California Consumer Privacy Act (“CCPA”), please click here.

Our California debt collector license number is 10670-99.

Colorado:
FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE www.coloradoattorneygeneral.gov/ca. A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. The Colorado contact information for Harris & Harris, Ltd. is 8690 Wolff Court, Suite 110, Westminster, CO 80031, (303) 920-4763.

Massachusetts:
NOTICE OF IMPORTANT RIGHTS: YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARDING YOUR DEBT NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT. ANY SUCH ORAL REQUEST WILL BE VALID FOR ONLY TEN DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POSTMARKED OR DELIVERED WITHIN SEVEN DAYS OF SUCH REQUEST. YOU MAY TERMINATE THIS REQUEST BY WRITING TO THE DEBT COLLECTOR.” Office Hours (CST): Monday–Thursday 8am–8pm, Friday 8am–5pm and Saturday 8am–12pm.

Minnesota:
This collection agency is licensed by the Minnesota Department of Commerce.

Nevada:
Our Nevada Collection Agency License Number is CAD11594.
Our Nevada Compliance Manager Certificate Identification Number is C10256.

New York City:
Our City of New York, Department of Consumer Affairs License Number is 2092850-DCA.

A translation and description of commonly-used debt collection terms is available in multiple languages on the Department of Consumer Affairs website, www.nyc.gov/dca. If you have limited-English proficiency or prefer to speak in a language other than English on telephone calls with our office, please provide your language preference and we will record it in our files.

We provide telephone translation services through a third-party vendor, Argo Translation. Please also note that our payment portal found at www.payharris.com, which allows users to pay certain accounts online, contains instructions in Spanish (El sitio web de pago www.payharris.com contiene instrucciones en Español).

North Carolina:
Our North Carolina permit number is 114009.

Tennessee:
This collection agency is licensed by the Collection Services Board of the Department of Commerce and Insurance.

Wisconsin:
This collection agency is licensed by the Division of Banking, in the Wisconsin Department of Financial Institutions, www.wdfi.org.